Terms & Conditions

Terms & Conditions:

Nothing stated or implied in these terms and conditions shall effect the customer's statutory rights. All orders placed by the customer via this website are subject to these terms and conditions and shall be deemed to be an offer by the customer to purchase goods in accordance with such. All terms and conditions are reviewed regularly and are subject to change without notice. 

Pricing & Payment:

All prints are supplied mounted unless otherwise stated. The framed images are shown for illustration purposes only.

All prices quoted on this website are offered in Great Britain Pounds Sterling (GBP) only. 

The price you see is the price you pay. I.e. quoted prices are inclusive 17.5% of United Kingdom VAT and are not subject to any further charges or where applicable Artist Royalty Fees unless specifically stated. This is subject to change without notice. 

All prices quoted in this website are subject to additional shipment (delivery) charge where applicable. Please see our Delivery Charges page for further details.

Customs, Import or Brokerage duties are not included, and the customer is solely responsible for any surcharge or duties that may occur upon delivery to their country.

Due to fluctuating market values on Limited Edition Prints and Original Paintings all prices displayed on this website are subject to change without notice, but will not be changed once your order has been confirmed as being accepted by us. In addition, please see the following section regarding orders.

We can accept payment by any of the following means:

Cheque (drawn on a UK Bank) in Great Britain Pounds Sterling only (subject to 10 working day clearance period before goods will be released to customer)

UK Bankers Draft (Bank Cheque)

Cash in Great Britain Pounds Sterling only

Credit and Debit Cards - VISA; Mastercard; Delta; VISA Electron; Switch; Solo; Maestro

If you prefer, you may purchase via credit card over the phone  on +44 (0)1925 398535

The title to the goods will only pass to the customer on payment of the full agreed price.

Please note we cannot accept third party cheques.

Orders:

All items offered are subject to availability. If we are unable to fulfill an order (for whatever reason) you will be notified by either email or telephone and the order shall be cancelled and any monies paid refunded in full. Whilst every effort is made to update stock levels on our website daily, we cannot guarantee that all prints are still available at the time of order.

Although the edition sizes quoted on our website are generally for UK Editions, we reserve the right to substitute an order with either an International / USA / Roman Numeral / HC / Artist Proof / Printers Proof / Remarque's Edition of the same limited edition print. These editions are all identical in every way and the relevant edition numbers are detailed on the accompanying certificate of authenticity.

No order submitted by the customer via this website shall be deemed as being accepted by us unless we confirm such by either follow up email, telephone, fax or letter.

Shipment (Delivery):

All orders will normally be dispatched from us within five working days of cleared funds being received. Items which are out of stock may take a little longer to dispatch. The customer will be kept fully informed of their order status including where appropriate, consignment tracking numbers via email.

Our normal shipping method is either Royal Mail Special Delivery or Parcelforce 48, but on occasion we may elect to choose an alternative. 

Delivery of overseas orders may take a little longer and we have no control over this.

Please advise us via our Customer Services (Quoting your order reference) if items are not received within seven working days.

Our couriers require a signature upon delivery, or the item(s) will be returned to the local depot awaiting further customer instruction. If an item is subsequently returned to ourselves due to none signature or inability to deliver to the address provided, further charges will be payable by the customer for redelivery.

The risk and liability for the item(s) will pass to the customer upon delivery unless the terms set out in the returns section are complied with.

Items can only be delivered to the address supplied upon order placement.

Due to their fragility and the inability to obtain insurance for such, we do not recommend or accept liability for glass framed pictures being shipped to any destination.

Most items will be sent flat packed, although we reserve the right to use circular tubing if appropriate in terms of shipping costs.

All international orders will be shipped unmounted and in strong circular tubing. Please contact us if you require further clarification.

All orders will be delivered to the customer's address on a Monday to Friday only. If the customer would prefer a Saturday delivery, then a further charge for this service will be applicable. 

Returns:

In the rare event that items are received damaged, the customer must notify us within two days of signing for the consignment. The items must be repackaged in the same way as that sent out. Note, the courier may want to inspect the packaging. We will then make arrangements for their collection. Where possible we shall offer the customer a replacement, however if this is not possible due to the rarity of the item then a full refund will be offered to the customer.

If it is obvious that the packaging is damaged upon receipt, do not sign for the package and refuse it as damaged.

If items are not acceptable for any reason other than that detailed previous, the customer must first obtain authorisation for return within seven days of receipt. The customer may then return said items at their own cost (including adequate insurance) immediately using the same packaging as sent out. Note, all refunds will be subject to a 20percent re-stocking fee.

The above does not affect your statutory rights.

Privacy Statement:

We are committed to protecting customer privacy. We will only use the information that we collect about the customer lawfully (in accordance with the Data Protection Act 1998). We collect information about customers in order to process their order to provide the best possible service. 

We may email the customer in the future but will provide the option to refuse any marketing email thereafter. 

The type of information we will collect includes: customer name, address, phone number, email address, credit/debit card details. We will never collect sensitive information without explicit consent. 

The information we hold will be accurate and up to date. The customer can check the information that we hold about them by emailing us. If the customer finds any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 

We may use technology to track the patterns of behaviour of visitors to our website. This can include using a "cookie" which would be stored on the customer's browser. The customer's browser can usually be modified in order to prevent this happening. The information collected in this way can be used to identify a customer unless the browser settings are modified. 

Please email us if you have any questions / comments about privacy.

Email Marketing:

By making contact with us via email, registering your interest in a particular print or making an on-line purchase via this website, you consent to your email address being added to our email marketing campaigns. You may at any time 'opt-out' of being contacted in this way. All our email marketing communication provides a quick and easy method to 'unsubscribe' from our future mailings. Any such request will be complied with immediately and without question.

Customer Service:

In event of order query or complaint, Customer Service and Support is available Monday to Friday (9am - 5.30pm) on +44 (0)1925 398535 or via email sales@libertygalleries.co.uk

Please always have your order 'Stock Code' number to hand.

Copyright:

The copyright of the web page content including site design, text, graphics, source code etc contained within libertygalleries.co.uk, libertygalleries.com, libertygalleries.net, libertygallery.co.uk, libertygallery.com, libertygallery.net are owned or controlled by Liberty Galleries Ltd. If you believe that your work has been copied in a way that amounts to a copyright breach please contact us.

Laws and Jurisdiction:

The contract shall be deemed to be made in England. All contracts made between Liberty Galleries Ltd and the customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.

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